{"id":540,"date":"2026-02-23T03:40:06","date_gmt":"2026-02-23T00:40:06","guid":{"rendered":"https:\/\/simplicityku.com\/?page_id=540"},"modified":"2026-02-23T03:40:06","modified_gmt":"2026-02-23T00:40:06","slug":"return-and-refund-policy","status":"publish","type":"page","link":"https:\/\/simplicityku.com\/ar\/return-and-refund-policy\/","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"<section class=\"section\" id=\"section_355948457\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\n\n<!-- Exchange & Return Policy (EN + AR) - Flatsome Custom HTML\/Text element -->\n<style>\n  .rp-wrap{\n    max-width: 960px;\n    margin: 0 auto;\n    padding: 18px 18px;\n    border: 1px solid rgba(0,0,0,.08);\n    border-radius: 14px;\n    background: #fff;\n    box-shadow: 0 6px 18px rgba(0,0,0,.05);\n  }\n  .rp-header{\n    display:flex;\n    gap:12px;\n    align-items:flex-start;\n    justify-content:space-between;\n    flex-wrap:wrap;\n    margin-bottom: 10px;\n  }\n  .rp-title{\n    font-size: 1.6rem;\n    line-height: 1.25;\n    margin: 0;\n  }\n  .rp-sub{\n    margin: 6px 0 0;\n    color: rgba(0,0,0,.65);\n    font-size: 0.98rem;\n  }\n\n  .rp-grid{\n    display:grid;\n    grid-template-columns: 1fr;\n    gap: 14px;\n    margin-top: 14px;\n  }\n  @media (min-width: 860px){\n    .rp-grid{ grid-template-columns: 1fr 1fr; }\n  }\n\n  .rp-card{\n    border: 1px solid rgba(0,0,0,.08);\n    border-radius: 12px;\n    padding: 14px 14px;\n    background: #fff;\n  }\n\n  .rp-card h3{\n    font-size: 1.05rem;\n    margin: 0 0 8px;\n    line-height: 1.3;\n  }\n\n  .rp-list{\n    margin: 0;\n    padding-left: 18px;\n  }\n  .rp-list li{\n    margin: 8px 0;\n    line-height: 1.6;\n  }\n\n  .rp-note{\n    margin-top: 14px;\n    padding: 12px 14px;\n    border-radius: 12px;\n    background: rgba(0,0,0,.03);\n    border: 1px dashed rgba(0,0,0,.15);\n    font-size: 0.98rem;\n    line-height: 1.7;\n  }\n\n  \/* Arabic block *\/\n  .rp-ar{\n    direction: rtl;\n    text-align: right;\n    font-family: inherit;\n  }\n  .rp-ar .rp-list{\n    padding-left: 0;\n    padding-right: 18px;\n  }\n\n  .rp-badge{\n    display:inline-block;\n    padding: 6px 10px;\n    border-radius: 999px;\n    border: 1px solid rgba(0,0,0,.10);\n    background: rgba(0,0,0,.03);\n    font-size: .9rem;\n    color: rgba(0,0,0,.75);\n    margin-top: 2px;\n    white-space: nowrap;\n  }\n<\/style>\n\n<section class=\"rp-wrap\">\n  <header class=\"rp-header\">\n    <div>\n      <h2 class=\"rp-title\">Exchange &#038; Return Policy<\/h2>\n      <p class=\"rp-sub\">\n        At Simplicityku, customer satisfaction is important to us. We provide a clear and simple exchange and return policy.\n      <\/p>\n    <\/div>\n    <span class=\"rp-badge\">Simplicityku<\/span>\n  <\/header>\n\n  <div class=\"rp-grid\">\n    <!-- EN -->\n    <article class=\"rp-card\">\n      <h3>1. Exchange &#038; Return Period<\/h3>\n      <p>\n        You may request an exchange or return within <strong>7 days<\/strong> from the date of receiving your order.\n      <\/p>\n\n      <h3 style=\"margin-top:14px;\">2. Exchange &#038; Return Conditions<\/h3>\n      <p>The product must be:<\/p>\n      <ul class=\"rp-list\">\n        <li>In its original condition, unused<\/li>\n        <li>With all original tags and packaging<\/li>\n        <li>Free from damage or odors<\/li>\n        <li>Accompanied by the invoice or order number<\/li>\n      <\/ul>\n\n      <p style=\"margin-top:10px;\"><strong>Returns or exchanges are not accepted for:<\/strong><\/p>\n      <ul class=\"rp-list\">\n        <li>Used or washed items<\/li>\n        <li>Discounted or promotional items (unless there is a manufacturing defect)<\/li>\n        <li>Accessories or inner garments for hygiene reasons<\/li>\n      <\/ul>\n\n      <h3 style=\"margin-top:14px;\">3. In Case of Manufacturing Defect<\/h3>\n      <ul class=\"rp-list\">\n        <li>If the item arrives damaged or incorrect, we cover all shipping costs.<\/li>\n        <li>The exchange or return will be processed free of charge.<\/li>\n        <li>Please contact us within <strong>48 hours<\/strong> of receiving the order with photos showing the issue.<\/li>\n      <\/ul>\n    <\/article>\n\n    <!-- AR -->\n    <article class=\"rp-card rp-ar\" lang=\"ar\">\n      <h3>\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639<\/h3>\n      <p class=\"rp-sub\" style=\"margin-top:0;\">\n        \u0646\u062d\u0631\u0635 \u0641\u064a Simplicityku \u0639\u0644\u0649 \u0631\u0636\u0627 \u0639\u0645\u0644\u0627\u0626\u0646\u0627\u060c \u0644\u0630\u0644\u0643 \u0646\u0648\u0641\u0631 \u0633\u064a\u0627\u0633\u0629 \u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0648\u0627\u0633\u062a\u0631\u062c\u0627\u0639 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30px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-540","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/simplicityku.com\/ar\/wp-json\/wp\/v2\/pages\/540","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/simplicityku.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/simplicityku.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/simplicityku.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/simplicityku.com\/ar\/wp-json\/wp\/v2\/comments?post=540"}],"version-history":[{"count":2,"href":"https:\/\/simplicityku.com\/ar\/wp-json\/wp\/v2\/pages\/540\/revisions"}],"predecessor-version":[{"id":545,"href":"https:\/\/simplicityku.com\/ar\/wp-json\/wp\/v2\/pages\/540\/revisions\/545"}],"wp:attachment":[{"href":"https:\/\/simplicityku.com\/ar\/wp-json\/wp\/v2\/media?parent=540"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}